FAQ

Where can I see your products?

We can send you samples or you can come visit our warehouse in North Vancouver, Canada.

What is the minimum order quantity for customized wear?

Our minimum order quantity is 5 pieces (it can be a mix of items). Our minimum order quantity of accessories is 10 pieces per style.

How can I figure out my size?

You can determine your correct size in our size guide or we will send you a sizing set. Please note the kit has been designed for riding not standing. To ensure the correct size choice imitate your riding position or sit on your bike. Please, note the onus is on the customer to select the correct size as custom clothing cannot exchanged or refunded.

What is the delivery time of custom wear?

The standard production time is around 6 weeks from the point the order and design is signed off and we have received all payments. Please allow time for design, order processing and transportation. Delivery time takes between 3-5 business days once we have received the order at our warehouse in North Vancouver, Canada.

Is there KALAS branding on the custom kit?

There are printed KALAS logos on the kit. Several position are possible to so we can fit our logo best with your design.